Risk Disclosure

Game economy risk

• Game Money, Compute, Game Credits and in-game items are virtual and have no cash value.
• We rebalance the game. Prices, production and rewards can change, which can make items less useful.

Reward funding risk

• Rewards may decrease, be unavailable or be zero.
• Reward funding depends on money the operator sets aside, which can change or stop.
• Eligibility rules may change.
• A player's previous reward history does not guarantee future rewards.

Crypto market risk

• NeuroShrub accounts for all real money in USD. Deposits currently use ETH on Ethereum, SOL on Solana, USDT on Ethereum (ERC-20), BNB Smart Chain (BEP-20), Tron (TRC-20) or Solana (SPL), USDC on Ethereum (ERC-20), BNB Smart Chain (BEP-20) or Solana (SPL), and RLUSD on the XRP Ledger. Payouts currently use ETH on Ethereum, USDT on Ethereum (ERC-20) and SOL on Solana. Amounts are converted to or from USD at the time of each transaction.
• Cryptocurrency values can change rapidly. ETH and SOL can lose value quickly, before a deposit is confirmed or before a payout reaches you. Stablecoins such as USDT, USDC and RLUSD aim to keep a stable value but can lose their peg or be affected by their issuer.
• Once a deposit is credited in USD, later price changes of the asset you sent do not change your USD balance.
• For withdrawals, the final cryptocurrency amount depends on the exchange rate, fees and network conditions that apply when the payout is processed.

Prepaid Deposit Balance

• Payments may involve cryptocurrency or other payment methods offered by BozonPay. Transactions may be irreversible.
• A successful payment creates NeuroShrub prepaid Deposit Balance. It does not create Cashable Balance or a right to withdraw the deposited amount.
• Confirmed payments are final and non-refundable except where required by applicable law or where a payment correction is necessary because of a duplicate charge or processing error. Only deposit an amount you intend to use on NeuroShrub.

Blockchain risk

• Blockchain transactions are generally irreversible.
• Sending the wrong asset, using the wrong network, or entering a wrong address or destination tag can cause permanent loss.
• Blockchains can suffer outages, chain reorganizations and token-contract failures that delay, change or invalidate transactions.
• Stablecoins and some networks rely on smart contracts, which can contain bugs or be exploited. NeuroShrub does not run its own smart contracts for player funds.

Network congestion

• Networks can be congested, which delays confirmations.
• During congestion, deposits may take longer to be credited and withdrawals longer to arrive.

Network fee risk

• Blockchain networks charge fees that can rise sharply at busy times.
• Withdrawal fees reduce the amount you receive; the net amount is shown before you confirm.

Wallet risk

• Supported deposits may be transferred or consolidated between addresses and wallets used by NeuroShrub for operational, treasury, liquidity, security or payout purposes.
• Wallet maintenance, key management procedures or a wallet compromise can delay, interrupt or affect deposits and withdrawals.
• Your own wallet is your responsibility. NeuroShrub will never ask for your seed phrase, mnemonic or private key.

Security risk

• No online platform, blockchain system, wallet infrastructure, software system or security measure can be guaranteed to be completely secure or continuously available.
• Security controls reduce, but cannot eliminate, the risk of unauthorized access, infrastructure compromise, software vulnerabilities and wallet compromise.

Cyberattack risk

• NeuroShrub, its service providers and blockchain networks may be targeted by cyberattacks, such as phishing campaigns, account takeovers, denial-of-service attacks or attempts to compromise wallets.
• A successful attack could interrupt the service or lead to the loss of funds.

Technical failure risk

• Software can contain bugs. Records may need to be corrected, and corrections are made with new, audited entries.
• Values shown in your browser can be delayed or temporarily inaccurate; the server's records are authoritative.

Operational risk

• Errors, incidents or maintenance can pause deposits, reward settlement or withdrawals.
• Rewards created by mistake may be reversed.

Liquidity risk

• A displayed Cashable Balance does not guarantee immediate blockchain settlement at every moment.
• Withdrawals may be delayed because of network congestion, wallet maintenance, liquidity conditions, security reviews, technical failures or other operational conditions.

Third-party infrastructure risk

• Hosting, content-delivery, payment and verification providers may fail or change their terms.
• Deposits and payouts depend on payment infrastructure (currently BozonPay, including its hosted checkout page), blockchain nodes and data providers. Their outages, errors or failures can delay or affect deposits and withdrawals.

Account compromise

• If someone gets your password, they may misuse your account. Use a strong, unique password.
• Beware of phishing. NeuroShrub will never ask for your seed phrase or private key.
• You are responsible for the security of your NeuroShrub account, your email account and your devices. Someone with access to them may be able to request withdrawals or change your settings.

Withdrawal delay risk

• Rewards must vest first (currently 7 days).
• Withdrawals can require manual review and verification, and can be paused for security, risk or compliance reasons.
• Limits and cooldowns apply, so you may not be able to withdraw everything at once.

Referral reward risk

• Referral rewards depend on eligible funded platform activity and a funded Referral Pool. They may be reduced or zero.
• Referral rates and eligibility may change, and commissions created by error or abuse may be reversed. See the Referral Terms.

Regulatory and legal uncertainty

• Laws on crypto, online games and rewards differ between countries and can change.
• Changes may force us to limit, change or stop features in some places, or require additional verification.

Tax risk

• Rewards or withdrawals may be taxable where you live. You are responsible for your own taxes.

Loss, theft and no reimbursement

• Crypto sent to a wrong address or network, or taken through account, device, email or wallet compromise, may be permanently lost. Recovery may be impossible.
• To the maximum extent permitted by applicable law, NeuroShrub does not guarantee recovery, replacement, reimbursement or compensation for lost or stolen cryptocurrency or other funds.
• NeuroShrub does not operate or promise an insurance, deposit-guarantee, compensation or loss-reimbursement scheme unless expressly stated otherwise. A loss, theft, hack, blockchain failure, transaction error or account compromise does not automatically create a right to reimbursement.

Platform availability

NeuroShrub may be interrupted or limited because of maintenance, software updates, blockchain outages, provider or node outages, network congestion, wallet maintenance, security incidents, liquidity shortages or infrastructure failures. We do not promise uninterrupted service.