Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your use of NeuroShrub. NeuroShrub operates this website and platform ("NeuroShrub", "we", "us" or "our").

The Reward Information, Referral Terms, Acceptable Use Policy and Cookie Policy form part of these Terms.

2. Acceptance of these Terms

By creating an account or using NeuroShrub, you agree to these Terms and acknowledge the Privacy Policy and the Risk Disclosure.

If you do not agree to these Terms, do not create an account and do not use NeuroShrub.

3. Eligibility

• You must be at least 18 years old, and old enough to enter a binding agreement where you live.
• You must not use the optional real-money features where doing so is not permitted by the laws that apply to you, or if you are subject to sanctions.
• Some features may not be offered in every country. We may restrict access to features based on location, verification or risk.

4. Account registration

• You register with an email address and a password and choose a company name. Each account has one company.
• Give accurate information and keep your email address current.
• One account per person. Creating or controlling multiple accounts to gain an advantage is not allowed.
• If you register with a referral code, the sponsor is attached once and cannot be changed by you later.

5. Account security

You are responsible for maintaining the security of your NeuroShrub account, your email account, your devices, your sign-in credentials and your wallet information, and for activity on your account. In particular:

• Use a strong, unique password and keep it private.
• Check every withdrawal destination address carefully before you submit it.
• Watch out for phishing. Only sign in on the official NeuroShrub website.
• Tell us promptly at support@neuroshrub.com if you suspect unauthorized access.

6. Description of NeuroShrub

NeuroShrub is primarily a virtual AI infrastructure and economic simulation game. You build a virtual company with servers, energy, cooling, research and contracts, and compete with other players.

Depending on the features available to you, NeuroShrub may include virtual servers, compute, energy, cooling, storage, research, AI jobs (contracts), technology progression, market systems, rewards, referrals, and optional crypto deposits and withdrawals.

• The AI jobs ("contracts") in the game are simulated game mechanics. They do not run real AI workloads for real customers.
• Virtual revenue earned in the game does not represent real business revenue of NeuroShrub or of any player.
• Game outcomes are calculated by our servers. Displayed values in your browser are informational.

NeuroShrub is not an investment platform. It is not a bank, an exchange or a financial institution, and nothing on NeuroShrub is an offer of an investment or of financial services.

7. Game economy

The game uses several separate kinds of value. They are defined the same way everywhere on NeuroShrub:

Game Money ($) virtual

Virtual currency inside the simulation, earned from contracts and in-game market sales and spent on servers, buildings and research. It is not fiat money, stablecoin or cryptocurrency and gives no right to a withdrawal.

Compute virtual

A simulated resource produced by your virtual servers, used for simulated AI contracts or sold on the in-game market for Game Money.

Deposit Balance prepaid · not withdrawable

Prepaid value bought with a confirmed payment. It can be used only to purchase Game Credits. It is not Cashable Balance, cannot be withdrawn or exchanged back into cryptocurrency, and confirmed payments are final and non-refundable except where applicable law requires otherwise or a payment must be corrected.

Game Credits virtual

An optional in-platform balance obtained by exchanging a confirmed crypto deposit, spent on in-game items such as Game Money or energy. Game Credits are not Cashable Balance and cannot be withdrawn or redeemed for cash or crypto.

Reward Points not money

Points earned through eligible gameplay, such as delivering contracts. They only determine a player's share of a funded reward distribution. They are not cash and do not guarantee any payout.

Reward Pool funded

Money the operator has actually set aside for player rewards. Reward distributions come only from this pool, so they can be small or zero. A separate Referral Pool funds referral rewards in the same way.

Vesting rewards not yet withdrawable

A reward allocation or referral commission that is waiting out its vesting period. It can still be reversed if it was created in error or through abuse.

Cashable Balance may be withdrawable

Vested rewards and referral commissions, backed by funded pool assets. It is the only balance that may be withdrawn, subject to verification, account status, limits, fees, risk checks and supported networks.

8. Game Credits

• Game Credits are intended for in-platform use. You can obtain them by exchanging USD deposit balance, at the rate shown at the time (currently 100 Game Credits per $1).
• Game Credits are not Cashable Balance and are not redeemable for cash or crypto.
• Exchanging a deposit for Game Credits is final once completed, except where we decide otherwise or the law requires.
• Purchasing Game Credits does not give you rewards, income or profit, and does not increase your Reward Points.

9. Game Money

Game Money is virtual currency used in the simulation. It does not represent fiat currency, stablecoin or cryptocurrency, and it gives no right to a withdrawal.

10. Compute and virtual resources

Servers, buildings, compute, research, Game Money and Game Credits are virtual items within the game. You receive a limited, revocable licence to use them in the game; you do not own them as property outside the game. They have no cash value and cannot be transferred or sold outside the platform.

Purchasing or using in-game assets should not be understood as a promise of profit or financial return.

11. Reward Points

• Reward Points may be earned through eligible game activity, such as completing contracts. They are not earned by depositing or buying credits.
• Reward Points do not represent cash and do not guarantee any future payout.
• Points are counted per reward epoch (currently daily, UTC). Points above a per-player cap per epoch (currently 2,000) are not eligible.
• Below that cap, points count in full only up to 900 per epoch; above that they count at reduced rates (50% up to 1,400, 20% up to 2,000). Contracts earn points by their size (required compute and duration), not by how many contracts are completed.
• Reward eligibility and value depend on these rules and on the amount actually held in funded reward pools.

12. Reward Pools

• Cashable reward allocations are made only from available funded reward pools — money the operator has actually set aside for rewards.
• Each epoch, at most a share of the available funding is distributed (currently up to 10%) in proportion to eligible points. The per-epoch maximum follows recent funding: currently at most 1.5 × the average daily Reward Pool funding of the last 30 days, or at most $10,000.00 USD while the platform has less than 30 days of funding history. It falls when funding falls and can reach zero.
• Reward amounts vary. Funding may increase, decrease or stop. The platform does not offer any fixed rate of return.
• Past rewards do not predict or guarantee future rewards.
• We may pause, cancel or settle a reward epoch, for example for security reasons or if an error or abuse is found. Cancelled epochs pay nothing.

See Reward Information for a step-by-step explanation.

13. Cashable Balance

Cashable Balance is separate from Game Credits, Game Money, Compute and Reward Points. It holds vested reward allocations and vested referral commissions.

Cashable Balance may become eligible for withdrawal, subject to:

• identity or other verification
• vesting (currently 7 days)
• account status
• these Terms and platform rules
• withdrawal limits
• fraud and risk checks
• compliance requirements
• supported assets and networks
• available payout methods, wallet liquidity and network availability
• technical conditions

A displayed Cashable Balance does not guarantee immediate blockchain settlement at every moment. Withdrawals may be delayed by network congestion, wallet maintenance, liquidity conditions, security reviews, technical failures or other operational conditions. Such a delay does not remove your Cashable Balance.

Allocations and commissions created by error, abuse or fraud may be reversed, including after they have vested.

14. Crypto deposits

Deposits are optional. New deposits are made in US dollars through BozonPay's hosted checkout: you enter the USD amount on NeuroShrub, are redirected to BozonPay, choose an asset and network that BozonPay offers there and complete the payment on BozonPay's page. NeuroShrub does not show deposit addresses for new deposits. Direct crypto deposits started earlier are still processed. The methods, limits and fees in effect are listed below and on the deposit page.

• USD accounting. Each deposit is credited in US dollars: for a hosted-checkout deposit, the USD value the payment provider confirms it received; for an earlier direct crypto deposit, its value when it was confirmed, at a recorded rate. The credited USD amount is final: it does not change if an asset's price changes later.
• We do not assume a stablecoin is always worth exactly $1 unless the operator has configured a fixed rate; otherwise a current market or settlement rate is used.
• Crypto transactions may be irreversible. You are responsible for following the payment instructions exactly: the asset, network, deposit address, amount and, where one is shown, the destination tag.
• A deposit is credited only after the payment provider confirms the payment to NeuroShrub directly. Returning from the payment page does not by itself confirm a payment: do not consider a deposit complete until NeuroShrub shows it as Credited.
• Deposits below the method's minimum, or sent on an unsupported network or in an unsupported asset, may not be credited and may be unrecoverable. We do not promise that such funds can be recovered.
• Deposit fees, where configured, are deducted in USD. Blockchain network fees are set by the network and paid by the sender.
• A confirmed deposit is credited in USD to your prepaid Deposit Balance (see Deposit Balance). It is not Cashable Balance, does not fund the Reward Pool and does not earn rewards. Crypto values may fluctuate before a deposit is confirmed.
• NeuroShrub may use third-party payment processors, including hosted payment services, to process deposits. Payment processing may be subject to the payment provider's own terms, privacy practices, supported assets, networks, limits and availability.

15. Deposit Balance (prepaid)

Deposit Balance represents prepaid value available for eligible purchases within NeuroShrub. Currently its only use is the purchase of Game Credits.

• Deposit Balance is separate from Cashable Balance. It is not withdrawable through NeuroShrub's withdrawal system and cannot be exchanged back into cryptocurrency through NeuroShrub.
• A confirmed payment used to fund Deposit Balance is generally final and non-refundable. You should only add amounts you intend to use on NeuroShrub.
• Except where required by applicable law or where NeuroShrub determines that a payment must be corrected because of a duplicate charge, processing error, failed transaction, or similar payment-processing issue, confirmed Deposit Balance is final and non-refundable.
• NeuroShrub may correct duplicate payments, processing errors, reconciliation errors or other payment mistakes when appropriate.
• Adding Deposit Balance does not by itself create Cashable Balance, Reward Points, rewards or a right to a withdrawal. Deposit Balance earns no interest and does not fund the Reward Pool.

16. Withdrawals

• Only Cashable Balance can be withdrawn, and you always request an amount in USD. When you request a withdrawal, that amount is reserved and can no longer be used elsewhere.
• The payout method you choose determines how the USD value is delivered (for example a stablecoin or another crypto asset). For non-USD rails the external amount is calculated from the net USD value using a short-lived quote, which is checked again when you confirm.
• Withdrawals may require review and verification. Requests at or above $1,000.00 USD are always reviewed manually.
• Limits apply per method (minimum and maximum per request, and possibly daily or monthly limits) and across all methods (currently $10,000.00 USD and 3 requests per day).
• Fees and network fees apply as shown before you confirm. A wrong destination may result in irreversible loss.
• Processing times vary. Withdrawals may be reviewed, delayed or temporarily paused for security, operational, technical, liquidity, fraud-prevention or network reasons, and may be rejected where these Terms allow. A rejected or failed withdrawal returns the reserved amount to your Cashable Balance.
• We do not promise instant withdrawals.

17. Fees

Fees are set per payment method (a fixed USD amount, a percentage, and for some payout methods a network fee) and are always calculated and recorded in USD. The fee and the net amount are shown before you confirm; the fee in effect at that moment applies to that transaction, even if the method's fees change later. Fees are platform revenue.

18. Referral program

Invitations and referral rewards are governed by the Referral Terms. In short: signing people up does not create cash rewards; referral rewards, where available, come only from eligible funded platform revenue and are not guaranteed.

19. Game changes and balancing

We continually change and rebalance the game: prices, production, contracts, research, events and reward rules. Changes may make your virtual items more or less useful. Contracts you have already accepted keep the values that applied when you accepted them.

20. Prohibited conduct

You must follow the Acceptable Use Policy. This includes no fraud, money laundering, sanctions evasion, multiple-account or referral abuse, bots that manipulate gameplay, exploiting bugs, attacks on the service or misleading promotion.

21. Fraud and abuse

We use automated and manual checks to detect fraud and abuse, such as multiple accounts, referral manipulation, gameplay bots, the use of stolen funds or accounts, and the exploitation of bugs.

Where we reasonably suspect fraud or abuse, we may delay or block withdrawals, reverse rewards, commissions or game progress obtained improperly, and suspend or close accounts. Automated signals are reviewed by people before any reversal or closure.

22. Account suspension

• We may suspend an account, restrict withdrawals, reverse improperly obtained rewards or close an account if we reasonably believe these Terms were breached, for security or risk reasons, or where the law requires.
• While an account is suspended you cannot use the game. Suspension itself does not change your balances.

23. Platform availability

We do not promise that NeuroShrub will always be available or free of errors. The game and its financial features, such as deposits, reward settlement and withdrawals, may be interrupted or limited because of maintenance, software updates, blockchain outages, provider or node outages, network congestion, wallet maintenance, security incidents, liquidity shortages or infrastructure failures.

We may also pause features to protect players or the platform, for example while investigating a security issue.

24. No guaranteed earnings

25. Assumption of risk

By accessing or using NeuroShrub, you acknowledge that you do so at your own risk. You are responsible for evaluating whether the platform, its game systems, crypto functionality, rewards, deposits, withdrawals and related services are appropriate for you.

You acknowledge that cryptocurrency and blockchain-based systems involve substantial technical, operational, security, liquidity and market risks and may result in partial or total loss of funds.

Please read the Risk Disclosure before using any crypto feature.

26. Crypto and blockchain risks

Blockchain transactions are generally irreversible. Once a transaction has been signed, broadcast or confirmed, NeuroShrub may be unable to reverse, cancel, recover or redirect it.

You are responsible for verifying the destination address, the cryptocurrency, the blockchain network and the amount before you initiate a transfer.

To the maximum extent permitted by applicable law, NeuroShrub does not guarantee recovery or reimbursement of funds sent to:

• an incorrect wallet address
• an unsupported blockchain network
• an unsupported token contract
• an incompatible address
• another user's address
• an address not controlled by NeuroShrub
• an expired or unsupported deposit method

Recovery may be impossible.

Only the assets and networks listed on the deposit and withdrawal pages are supported. Deposits currently accept ETH on Ethereum, SOL on Solana, USDT on Ethereum (ERC-20), BNB Smart Chain (BEP-20), Tron (TRC-20) or Solana (SPL), USDC on Ethereum (ERC-20), BNB Smart Chain (BEP-20) or Solana (SPL), and RLUSD on the XRP Ledger. Payouts currently use ETH on Ethereum, USDT on Ethereum (ERC-20) and SOL on Solana. The same asset on different networks is not interchangeable: send it only on the network of the deposit method you selected and, on the XRP Ledger, with the destination tag shown.

Cryptocurrency values can change rapidly. Where NeuroShrub converts between USD-denominated internal accounting values and cryptocurrency, the final cryptocurrency amount may depend on the exchange rate, fees and network conditions that apply when the transaction is processed.

Supported cryptocurrency deposits may be transferred or consolidated between addresses and wallets used by NeuroShrub for operational, treasury, liquidity, security or payout purposes.

No online platform, blockchain system, wallet infrastructure, software system or security measure can be guaranteed to be completely secure or continuously available. You acknowledge the risk of cyberattacks, unauthorized access, infrastructure compromise, software vulnerabilities and wallet compromise.

27. Loss or theft of funds

To the maximum extent permitted by applicable law, NeuroShrub does not guarantee recovery, replacement, reimbursement or compensation for cryptocurrency or other funds lost as a result of circumstances including, but not limited to:

• stolen account credentials
• compromised email accounts
• compromised devices
• malware
• phishing
• unauthorized account access
• wallet compromise
• private-key compromise
• seed-phrase compromise
• incorrect wallet addresses
• incorrect blockchain networks
• unsupported tokens
• blockchain failures
• network congestion
• chain reorganizations
• token-contract failures
• software bugs
• third-party infrastructure failures
• cyberattacks
• technical outages
• changes in transaction fees
• market volatility and liquidity shortages
• events outside NeuroShrub's reasonable control

NeuroShrub does not operate or promise an insurance, deposit-guarantee, compensation or loss-reimbursement scheme unless expressly stated otherwise.

A loss, theft, hack, blockchain failure, transaction error or account compromise does not automatically create a right to reimbursement.

This does not change our own obligations: we continue to operate NeuroShrub with security controls, accurate financial records and fraud checks.

28. Limitation of liability

To the maximum extent permitted by applicable law, NeuroShrub and its operators, service providers, contributors and associated parties will not be liable for indirect, incidental, special, consequential, exemplary or similar losses arising from or related to your use of the platform, including losses related to cryptocurrency transactions, loss of access, unauthorized access, blockchain events, technical failures, third-party failures, loss of digital assets, or other risks described in these Terms and the Risk Disclosure.

Nothing in these Terms excludes or limits any liability or consumer right that cannot lawfully be excluded or limited under applicable law.

29. Taxes

You are responsible for any taxes that apply to your use of NeuroShrub, including on rewards or withdrawals. We do not give tax advice. We may be required to report information to authorities where the law requires.

30. Intellectual property

NeuroShrub, its software, design, text and graphics are protected by intellectual property rights held by us or our licensors. You may use them only to play the game as permitted by these Terms. You may not copy, reverse engineer or resell the service.

31. User content

Content you provide, such as your company name and messages to support, must not be unlawful, offensive, misleading or infringe others' rights. Company names are visible to other players, for example on leaderboards. We may rename or remove content that breaks these rules. You give us permission to use your content to operate the service.

32. Third-party providers

Some features rely on third parties, such as crypto payment and custody providers, blockchain networks, hosting and content-delivery services. Their availability, fees and rules are outside our control. Blockchain transactions are processed by the networks, not by us.

33. Disclaimer of warranties

To the extent the law allows, NeuroShrub is provided "as is" and "as available", without warranties of any kind, including that it will be error-free, secure or uninterrupted, or that any reward will be available. Nothing in these Terms limits rights you have under consumer law that cannot be excluded.

34. Indemnification

If you breach these Terms or the law, and that causes a claim against us, you agree to cover the reasonable losses and costs that result, to the extent permitted by law.

35. Changes to these Terms

We may update these Terms. The effective date and version at the top of this page show which version applies. For significant changes we will give notice, for example on the website or by email. Continuing to use NeuroShrub after a change takes effect means you accept the updated Terms.

36. Termination

• You may stop using NeuroShrub at any time. Contact support@neuroshrub.com to close your account; how remaining Cashable Balance is handled will follow these Terms and applicable law.
• We may end your access to NeuroShrub in the cases described in "Account suspension" and "Fraud and abuse", or if we stop offering NeuroShrub. Where possible, we will give notice and explain how any remaining Cashable Balance will be handled.
• Provisions that by their nature should continue after termination, such as those on fees, risks, limitation of liability and intellectual property, continue to apply.

37. Contact

Questions about these Terms can be sent by email to the addresses below.

Support

support@neuroshrub.com

Privacy

privacy@neuroshrub.com